Shipping policy

We use regular postal services when we send our products. Depending on the product we may not be able to offer a tracking code. You can always choose the tracking option in the shipping section.

Depending on the country the shipping can take 1-18 days. Due to the current worldwide situation, some orders may take longer to arrive due to postal delays. (Germany 1-3 days; International up to 21 days)

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

We encourage choosing the tracking option when making a purchase. We assume no liability, for untrackable packages. However, If problems arise, We always try to solve them!

If an incorrect address is provided in the checkout, I will not be able to issue 'FULL' replacements/refunds, but the order can be reshipped at the buyer's cost. In the case of a package returned back to us due to an incomplete or wrong address, We can issue a refund for only the items and not for the shipping.

Delivery times vary depending on the destination and the season! (The packages could be delayed during the holiday season)